FAQ

Is everything 100% authentic?

Yes. Every item is inspected by hand in-house and verified with trusted third-party authentication apps before it's listed. If an item is ever proven inauthentic within 3 days of delivery, you get a full refund.

How do you grade condition?

Three grades. New: deadstock, never worn. New (Imperfect): never worn, with a flaw we call out such as box damage, a missing box or lid, a factory mark or aging. Photos available. Pre-Owned: tried on or worn, and the photos show the exact pair you'll receive.

Can I return or exchange an order?

All sales are final. Refunds are only honored if an item is proven inauthentic within 3 days of delivery. Read the full refund policy.

How fast do you ship?

We aim to ship every order within 1–2 business days from California or Illinois. Ground shipping in the US is free; First Class ($30) and Express ($70) are available at checkout. See shipping for international rates.

What payment methods do you accept?

Card, Apple Pay, PayPal and Shop Pay at checkout, including Shop Pay Installments (pay in 4). For larger purchases we also take bank wire, Zelle, Apple Cash and other zero-fee methods, plus crypto (5% fee). Email or DM us to arrange; these orders ship once funds clear.

Do you accept trades?

Yes, when it makes sense for both sides. DM or email us the item you want and a list of what you'd trade.

Can you find a pair you don't have?

Yes. Send a sourcing request with the pair, size and budget, and we'll come back with an offer at current market value.

Can I consign with you?

Yes. Our commission is 10%, an industry low. We help you price each item against the live market and you make the final call. Consignors cover shipping to us. Start consigning.

Do you have a physical store?

No. HFYF is online only. If you're local to the Bay Area or Chicago, we can meet in a safe public place to complete a deal.

Can we meet at Sneaker Con?

Yes. HFYF vends at most Sneaker Con events. Email or DM us to set up a deal at the next one.

Do you do promos or collabs?

Yes. Email or DM us with the details.

How do I reach you fastest?

Instagram DM @heat.forya.feet, or email foryafeet@gmail.com. We reply to every message, usually within one business day.